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Phoenix

Service Center Manager

Duties:

  • Supervise all service personnel & schedule repairs to be done each day
  • Quote estimates on Parts & Repairs and notify customer when requested
  • Answer customer telephone calls and provide information and take requests for pick up of equipment to be repaired
  • Resolve all customer (internal & external) issues
  • Perform daily, monthly and quarterly inventories
  • Select, train, direct and motivate employees; appraise performance and recommend salary actions for subordinates to assure a stable, competent organization
  • Fill over the counter orders
  • Take phone orders for parts, accessories and equipment
  • Process warranty claims and help set up and track service contracts

Required:

  • Excellent interpersonal and customer service skills
  • Good organizational skills with attention to detail
  • Previous management experience preferred, not required
  • Strong PC skills (Word/Excel)
  • Mechanically inclined, able to troubleshoot

WAXIE offers a competitive pay and benefits package, which includes 401(k), medical/dental, paid holidays, paid vacation, paid sick days, long-term disability insurance, life insurance, tuition reimbursement, bonus, awards and recognition programs.

WAXIE is an equal opportunity employer that values diversity in the workplace.

Send resume with salary requirements to:

WAXIE Sanitary Supply
Attn: Melissa Fortin
4136 East McDowell Road
Mesa, AZ  85215
EOE/M/F/D/V
(480) 333-1000
Fax: (480) 968-1539

OR you may e-mail your response or resume to our Human Resources Department. All resumes should be submitted in Microsoft Word format.

WAXIE Sanitary Supply Corporate Headquarters 9353 WAXIE Way San Diego, CA 92123 (800) 995-4466

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